* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

:root {
    --accent: var(--accent-color, #6b46c1);
    --accent-soft: rgba(107, 70, 193, 0.12);
    --accent-border: rgba(107, 70, 193, 0.35);
    --text: var(--text-color, #f1f1f1);
    --muted: var(--font-color-50, rgba(183, 183, 183, 0.5));
}

body {
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif !important;
    background: #000;
    color: var(--text);
    line-height: 1.65;
    overflow-x: hidden;
}

/* Backgrounds */
.grid-bg {
    position: fixed;
    inset: 0;
    opacity: 0.03;
    z-index: -2;
    background-image:
        linear-gradient(rgba(255, 255, 255, 0.1) 1px, transparent 1px),
        linear-gradient(90deg, rgba(255, 255, 255, 0.1) 1px, transparent 1px);
    background-size: 40px 40px;
    pointer-events: none;
}

.support-main {
    max-width: 860px;
    margin: 0 auto;
    padding: 100px 24px 0;
    position: relative;
}

/* Hero */
.support-hero {
    text-align: center;
    margin-bottom: 64px;
    display: flex;
    flex-direction: column;
    justify-content: center;
}

@media (min-width: 768px) {
    .support-hero {
        min-height: 70vh;
    }
}

.support-hero h1 {
    font-size: clamp(40px, 7vw, 76px);
    font-weight: 700;
    line-height: 1.1;
    margin-bottom: 24px;
    color: #ffffff;
    letter-spacing: -0.04em;
}

.support-hero h1 .accent {
    color: var(--accent);
}

.support-hero p {
    font-size: 1.2rem;
    color: var(--muted);
    max-width: 680px;
    margin: 0 auto;
    line-height: 1.5;
}

/* Demo Video Section */
.support-video-section {
    max-width: 100%;
    margin: 0 auto 60px;
    padding: 0 4px;
    box-sizing: border-box;
}

@media (min-width: 1128px) {
    .support-video-section {
        max-width: 1080px;
        margin-left: -134px;
        margin-right: -134px;
    }
}

.support-video-container {
    position: relative;
    border-radius: 20px;
    overflow: hidden;
    background: #0d0d11;
    border: 1px solid rgba(255, 255, 255, 0.08);
}



.support-video-container video {
    display: block;
    width: 100%;
    height: auto;
    aspect-ratio: 16/9;
    object-fit: cover;
}

/* Primary card */
.primary-card {
    border-radius: 20px;
    padding: 40px;
    text-align: center;
    margin-top: 120px;
    margin-bottom: 120px;
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
}

.primary-card .headphones {
    width: 56px;
    height: 56px;
    border-radius: 14px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 1.5rem;
    color: var(--accent);
    background: var(--accent-soft);
    border: 1px solid var(--accent-border);
    margin-bottom: 20px;
}

.primary-card h2 {
    font-size: 1.7rem;
    font-weight: 600;
    margin-bottom: 14px;
    letter-spacing: -0.02em;
}

.primary-card p {
    color: var(--muted);
    font-size: 1.05rem;
    max-width: 560px;
    margin: 0 auto 26px;
}

.btn-primary {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    text-decoration: none;
    background: #ffffff;
    color: #000000;
    font-weight: 600;
    font-size: 1rem;
    padding: 14px 28px;
    border-radius: 12px;
    transition: transform .2s ease, background .2s ease;
}

.btn-primary:hover {
    background: #f0f0f0;
    transform: translateY(-2px);
}

/* Sections */
.section {
    margin-bottom: 60px;
}

.section>h3 {
    font-size: 1.5rem;
    font-weight: 600;
    margin-bottom: 8px;
    letter-spacing: -0.02em;
}

.section>.lead {
    color: var(--muted);
    margin-bottom: 28px;
}

/* Steps */
.steps {
    display: grid;
    gap: 16px;
    position: relative;
}

/* Background timeline track */
.steps::before {
    content: '';
    position: absolute;
    left: 41px;
    top: 39px;
    bottom: 39px;
    width: 2px;
    background: rgba(255, 255, 255, 0.05);
    z-index: 1;
    pointer-events: none;
}

/* Animated timeline progress bar - filled dynamically on scroll */
.timeline-progress-bar {
    position: absolute;
    left: 41px;
    top: 39px;
    width: 2px;
    height: 0;
    background: linear-gradient(to bottom,
            transparent,
            rgba(107, 70, 193, 0.2) 20%,
            var(--accent) 50%,
            rgba(107, 70, 193, 0.2) 80%,
            transparent);
    background-size: 100% 200%;
    animation: timelineFlow 8s linear infinite;
    z-index: 2;
    pointer-events: none;
    opacity: 0.75;
    transition: height 0.6s cubic-bezier(0.25, 1, 0.5, 1);
}

@keyframes timelineFlow {
    0% {
        background-position: 0% -200%;
    }

    100% {
        background-position: 0% 200%;
    }
}

.step {
    display: flex;
    gap: 18px;
    align-items: flex-start;
    border: 1px solid rgba(255, 255, 255, 0.04);
    border-radius: 14px;
    padding: 22px 24px;
    background: rgba(255, 255, 255, 0.01);
    opacity: 0.35;
    transform: translateY(12px);
    transition: transform 0.6s cubic-bezier(0.25, 1, 0.5, 1),
        opacity 0.6s ease,
        border-color 0.4s ease,
        background-color 0.4s ease,
        box-shadow 0.4s ease;
}

.step.active {
    opacity: 1;
    transform: translateY(0);
    border-color: rgba(255, 255, 255, 0.08);
    background: rgba(255, 255, 255, 0.02);
}

.step.active:hover {
    transform: translateY(-2px);
    border-color: rgba(107, 70, 193, 0.25);
    background: rgba(107, 70, 193, 0.02);
    box-shadow: 0 10px 30px -15px rgba(0, 0, 0, 0.7),
        0 0 20px -5px rgba(107, 70, 193, 0.1);
}

.step-num {
    flex: 0 0 auto;
    width: 34px;
    height: 34px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    font-size: 0.95rem;
    color: rgba(255, 255, 255, 0.35);
    background: #0d0d12;
    border: 1px solid rgba(255, 255, 255, 0.08);
    position: relative;
    z-index: 3;
    transition: transform 0.3s cubic-bezier(0.34, 1.56, 0.64, 1),
        border-color 0.3s ease,
        color 0.3s ease,
        background-color 0.3s ease,
        box-shadow 0.3s ease;
}

.step.active .step-num {
    color: var(--accent);
    background: #110d1c;
    border-color: var(--accent-border);
}

.step.active:hover .step-num {
    transform: scale(1.08);
    border-color: var(--accent);
    color: #ffffff;
    box-shadow: 0 0 12px rgba(107, 70, 193, 0.25);
}

.step-body h4 {
    font-size: 1.08rem;
    font-weight: 600;
    margin-bottom: 5px;
}

.step-body p {
    color: var(--muted);
    font-size: 0.98rem;
}

.step-body code {
    background: rgba(255, 255, 255, 0.08);
    padding: 2px 6px;
    border-radius: 4px;
    font-family: 'Courier New', monospace;
    font-size: 0.9em;
    color: #ffffff;
    border: 1px solid var(--border-color);
}

/* Status table */
.status-table {
    width: 100%;
    border-collapse: collapse;
    overflow: hidden;
    border: 1px solid rgba(255, 255, 255, 0.08);
    border-radius: 14px;
}

.status-table th,
.status-table td {
    text-align: left;
    padding: 14px 18px;
    border-bottom: 1px solid rgba(255, 255, 255, 0.07);
    font-size: 0.97rem;
    vertical-align: top;
}

.status-table th {
    background: rgba(255, 255, 255, 0.03);
    font-weight: 600;
    color: var(--text);
}

.status-table tr:last-child td {
    border-bottom: none;
}

.status-table td:first-child {
    white-space: nowrap;
}

.pill {
    display: inline-block;
    padding: 3px 11px;
    border-radius: 999px;
    font-size: 0.82rem;
    font-weight: 600;
    border: 1px solid var(--accent-border);
    color: var(--accent);
    background: var(--accent-soft);
}

.status-table td {
    color: var(--muted);
}

/* Privacy note */
.note {
    border-left: 3px solid var(--accent);
    background: rgba(107, 70, 193, 0.06);
    padding: 20px 24px;
    border-radius: 0 12px 12px 0;
    border-top: 1px solid rgba(107, 70, 193, 0.1);
    border-right: 1px solid rgba(107, 70, 193, 0.1);
    border-bottom: 1px solid rgba(107, 70, 193, 0.1);
}

.note h4 {
    font-size: 1.05rem;
    margin-bottom: 8px;
}

.note p {
    color: var(--muted);
    font-size: 0.98rem;
}

/* Email fallback */
.fallback {
    text-align: center;
    border-radius: 18px;
    padding: 40px 32px;
    margin-top: 20px;
    background: linear-gradient(135deg, rgba(255, 255, 255, 0.04) 0%, rgba(255, 255, 255, 0.015) 100%);
    border: 1px solid rgba(255, 255, 255, 0.08);
}

.fallback h3 {
    font-size: 1.35rem;
    margin-bottom: 10px;
    letter-spacing: -0.01em;
}

.fallback p {
    color: var(--muted);
    margin-bottom: 22px;
}

.email-link {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    text-decoration: none;
    color: #ffffff;
    font-weight: 600;
    font-size: 1.1rem;
    border: 1px solid var(--border-color);
    background: rgba(255, 255, 255, 0.03);
    padding: 12px 24px;
    border-radius: 12px;
    transition: background .2s ease, border-color .2s ease;
}

.email-link:hover {
    background: rgba(255, 255, 255, 0.08);
    border-color: var(--accent);
}

.fallback small {
    display: block;
    margin-top: 16px;
    color: rgba(255, 255, 255, 0.4);
    font-size: 0.85rem;
}

@media (max-width: 640px) {
    .support-main {
        padding: 110px 18px 60px;
    }

    .primary-card,
    .fallback {
        padding: 30px 22px;
    }

    .status-table th,
    .status-table td {
        padding: 11px 12px;
        font-size: 0.9rem;
    }
}